Privacy Policy

Your privacy matters. Here's how your information is collected, used, and protected.

Last updated: March 2026

Soft Skills Accelerator ("we," "our," or "Soft Skills Accelerator") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit softskillsaccelerator.com (the "Site") or subscribe to our newsletter.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information Collected

Personal Data

We may collect personal information that you voluntarily provide when you:

  • Subscribe to the newsletter
  • Fill out a contact form
  • Register for a workshop or training session
  • Request information about services

This information may include your name, email address, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you access the Site, certain information about your device and usage may be collected automatically, including:

  • IP address and approximate location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website or source
  • Access times and dates
  • Interaction data such as clicks, scrolls, and form interactions
  • Anonymous session recordings of your browsing activity, with all form inputs masked by default

2. How Your Information Is Used

The information collected is used to:

  • Send you the newsletter and other communications you've requested
  • Respond to your inquiries and provide support
  • Process registrations for workshops and training programs
  • Improve the website, services, and user experience
  • Analyze usage patterns and trends
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

3. Information Sharing and Disclosure

Soft Skills Accelerator does not sell, trade, or rent your personal information to third parties. Your information may be shared in the following circumstances:

Service Providers

Your information may be shared with third-party service providers who perform services on our behalf, such as:

  • Email service providers (e.g., Kit for newsletter delivery)
  • Website hosting providers
  • Analytics services (e.g., PostHog for website usage analytics and session recording)
  • Payment processors (for paid services)

These service providers are contractually bound to protect your information and use it only for the purposes specified. Analytics data may be processed on servers located in the United States.

Legal Requirements

Your information may be disclosed if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking Technologies

This Site uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device.

Types of Cookies Used

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with the Site
  • Preference Cookies: Remember your settings and preferences (e.g., theme preference)

Analytics and Session Recording

This Site uses PostHog, a product analytics platform, to understand how visitors interact with the Site. PostHog collects the following types of data:

  • Autocapture: Clicks, form submissions, and input changes are automatically recorded to help us understand usage patterns
  • Session Recording: Anonymous recordings of mouse movements, clicks, and scrolling behaviour are captured for user experience analysis. All form inputs are masked by default to protect your data
  • Page Views: Pages visited and navigation patterns are tracked
  • Performance Metrics: Page load times and web performance data are measured

PostHog uses a combination of localStorage and cookies to maintain an anonymous visitor identifier across sessions. No personal information such as your name or email address is linked to this analytics data. Analytics data collection begins automatically when you visit the Site. If your browser's Do Not Track (DNT) setting is enabled, analytics are suppressed.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the Site may not function properly if you disable cookies.

5. Your Rights and Choices

Newsletter Unsubscribe

You can unsubscribe from the newsletter at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.

Access and Correction

You have the right to request access to the personal information held about you and to request corrections if it is inaccurate.

Deletion

You may request deletion of your personal information. Such requests will be honored unless the information must be retained for legal or legitimate business purposes.

Analytics Opt-Out

You can completely suppress analytics data collection by visiting any page on the Site with ?_notrack=1 appended to the URL (for example, softskillsaccelerator.com?_notrack=1). This setting persists across sessions and prevents all analytics tracking, including session recordings. To re-enable analytics, visit any page with ?_notrack=0 appended to the URL. You can also enable your browser's Do Not Track setting to suppress analytics.

GDPR Rights (EU Residents)

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing.

6. Data Security

Appropriate technical and organizational security measures are implemented to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Newsletter subscriber information is retained until you unsubscribe.

8. Third-Party Links

The Site may contain links to third-party websites. Soft Skills Accelerator is not responsible for the privacy practices or content of these external sites. You are encouraged to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

The Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe information has been collected from a child, please contact us immediately.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. You are encouraged to review this Privacy Policy periodically for any changes.

11. Contact

If you have any questions about this Privacy Policy or our privacy practices, please reach out at [email protected].